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	<title>Stephen Crooks Experience Economy Blog &#187; Ideas</title>
	<atom:link href="http://www.stephencrooks.com/blog/category/ideas/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.stephencrooks.com/blog</link>
	<description>Building Better Brand Experiences</description>
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		<title>Canadian Television Networks need to build a YouTube</title>
		<link>http://www.stephencrooks.com/blog/2010/03/18/canadian-television-networks-need-to-build-a-youtube/</link>
		<comments>http://www.stephencrooks.com/blog/2010/03/18/canadian-television-networks-need-to-build-a-youtube/#comments</comments>
		<pubDate>Fri, 19 Mar 2010 04:17:21 +0000</pubDate>
		<dc:creator>Stephen Crooks</dc:creator>
				<category><![CDATA[Business Strategy]]></category>
		<category><![CDATA[Ideas]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Arts]]></category>
		<category><![CDATA[Canada]]></category>
		<category><![CDATA[CBC Television]]></category>
		<category><![CDATA[CTV Television Network]]></category>
		<category><![CDATA[Global Television Network]]></category>
		<category><![CDATA[Television]]></category>
		<category><![CDATA[Television network]]></category>
		<category><![CDATA[youtube]]></category>

		<guid isPermaLink="false">http://www.stephencrooks.com/blog/?p=210</guid>
		<description><![CDATA[



What Canadian Television Networks need to do online.



<p>If Canadian Television networks have any desire to survive the next decade they have to do something very radical &#8211; join together.</p>
<p>If CTV, CBC and Global want to survive they need to create one website Canadians can visit to watch anything they can normally get on cable &#8211; or [...]]]></description>
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<dl class="wp-caption alignright" style="width: 244px;">
<dt class="wp-caption-dt"><a href="http://en.wikipedia.org/wiki/Image:Yield_clue.PNG"><img title="Amazing Race Yield clue." src="http://upload.wikimedia.org/wikipedia/en/3/39/Yield_clue.PNG" alt="Amazing Race Yield clue." width="234" height="496" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">What Canadian Television Networks need to do online.<a href="http://en.wikipedia.org/wiki/Image:Yield_clue.PNG"></a></dd>
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<p>If Canadian Television networks have any desire to survive the next decade they have to do something very radical &#8211; join together.</p>
<p>If CTV, CBC and Global want to survive they need to create one website Canadians can visit to watch anything they can normally get on cable &#8211; or else sites like YouTube will bury them alive.</p>
<p>Why?</p>
<p>Because I, joe consumer have zero patients to learn 5 different url&#8217;s, interfaces, etc.  I want all video content from all television networks laid you 100% the same from site to site to site.</p>
<p>I want to visit one site, and be able to view, search and browse content regardless of network host as equally easy as I can on YouTube.  I don&#8217;t want to visit micro-site after micro-site to chase down (try to remember) what shows I want to watch.  Don&#8217;t make me visit Comedy Network to watch John Stewart, CBC.ca to watch the National or CTV to see an episode of the Amazing Race.</p>
<p>And if I don&#8217;t want to do it, I&#8217;m not going to do it.  I&#8217;m going to exclude and bypass Canadian networks outright finding the path of least resistance.</p>
<p>Oh the networks won&#8217;t go for this.  But all it takes is to set up a Beer Store style consortium where all parties are represented.  Revenue sharing models are created.  And in show commercials are still owned and managed by the host network.</p>
<p>Now go to various Canadian network sites and see how easy it is to quickly find and watch TV shows you&#8217;d watch on TV.</p>
<p>Here go try to watch:  John Stewart,  Survivor, The National, CTV Toronto local news.  GO!</p>
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		<title>Invention of the Day &#8211; A better Starbucks Experience</title>
		<link>http://www.stephencrooks.com/blog/2010/02/03/invention-of-the-day-a-better-starbucks-experience/</link>
		<comments>http://www.stephencrooks.com/blog/2010/02/03/invention-of-the-day-a-better-starbucks-experience/#comments</comments>
		<pubDate>Wed, 03 Feb 2010 05:57:58 +0000</pubDate>
		<dc:creator>Stephen Crooks</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Ideas]]></category>
		<category><![CDATA[Beverage]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Starbucks]]></category>

		<guid isPermaLink="false">http://www.stephencrooks.com/blog/?p=182</guid>
		<description><![CDATA[



Image by avlxyz via Flickr



<p>Here&#8217;s my idea of the day &#8211; for Starbucks or any other coffee joint.  The idea of this is to help out staff during peak times ensure customer satisfaction.   I&#8217;ve noticed that at busy peak times often all the containers of milk and coffee cream empty out.  With the stainless steel thermos [...]]]></description>
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<dl class="wp-caption alignright" style="width: 250px;">
<dt class="wp-caption-dt"><a href="http://www.flickr.com/photos/10559879@N00/4127894352"><img title="Clover Coffee Machine, display - Liar Liar" src="http://farm3.static.flickr.com/2587/4127894352_7eb96a2df8_m.jpg" alt="Clover Coffee Machine, display - Liar Liar" width="240" height="161" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image by <a href="http://www.flickr.com/photos/10559879@N00/4127894352">avlxyz</a> via Flickr</dd>
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<p>Here&#8217;s my idea of the day &#8211; for <a class="zem_slink" title="Starbucks" rel="homepage" href="http://www.starbucks.com">Starbucks</a> or any other coffee joint.  The idea of this is to help out staff during peak times ensure <a class="zem_slink" title="Customer satisfaction" rel="wikipedia" href="http://en.wikipedia.org/wiki/Customer_satisfaction">customer satisfaction</a>.   I&#8217;ve noticed that at busy peak times often all the containers of milk and coffee cream empty out.  With the stainless steel thermos casing &#8211; there&#8217;s no visual clue to let the staff know if the contents have been exhausted.</p>
<p>Well here&#8217;s my idea to improve efficiency:  containters would have a built in sensor that would measure weight (or some other permaiter).  Meanwhile at the counter, a dashboard would show the status of all the containers (nothing major just a few lights).  A glance of the eye would allow the staff to quickly see on the status of all their milk containers.  Allowing them to more proactively address any supply issues immediately.</p>
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		<item>
		<title>Apple iPad will help create Digital Transparency (Part I)</title>
		<link>http://www.stephencrooks.com/blog/2010/01/29/apple-ipad-will-help-create-digital-transparency/</link>
		<comments>http://www.stephencrooks.com/blog/2010/01/29/apple-ipad-will-help-create-digital-transparency/#comments</comments>
		<pubDate>Fri, 29 Jan 2010 05:15:02 +0000</pubDate>
		<dc:creator>Stephen Crooks</dc:creator>
				<category><![CDATA[Ideas]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Desktop computer]]></category>
		<category><![CDATA[Hardware]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[IPhone]]></category>
		<category><![CDATA[Laptop]]></category>
		<category><![CDATA[Notebooks and Laptops]]></category>
		<category><![CDATA[Personal computer]]></category>
		<category><![CDATA[Smartphone]]></category>

		<guid isPermaLink="false">http://www.stephencrooks.com/blog/?p=171</guid>
		<description><![CDATA[



Image via CrunchBase



<p>So everyone is bitching today that the iPad is a bit of a disappointment, that they expected something &#8216;ground breaking&#8217; or &#8216;revolutionary&#8217;.   Well, you have.  What the iPad will accomplish in it&#8217;s first year is it will start to make digital data ambiguous.</p>
<p>Sure smart phones have started the march down the path of always [...]]]></description>
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<dl class="wp-caption alignright" style="width: 260px;">
<dt class="wp-caption-dt"><a href="http://www.crunchbase.com/product/iphone"><img title="Image representing iPhone as depicted in Crunc..." src="http://www.crunchbase.com/assets/images/resized/0001/9797/19797v1-max-250x250.jpg" alt="Image representing iPhone as depicted in Crunc..." width="250" height="195" /></a></dt>
<dd class="wp-caption-dd zemanta-img-attribution" style="font-size: 0.8em;">Image via <a href="http://www.crunchbase.com">CrunchBase</a></dd>
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<p>So everyone is bitching today that the iPad is a bit of a disappointment, that they expected something &#8216;ground breaking&#8217; or &#8216;revolutionary&#8217;.   Well, you have.  What the iPad will accomplish in it&#8217;s first year is it will start to make digital data ambiguous.</p>
<p>Sure <a class="zem_slink" title="Smart phone" rel="wikinvest" href="http://www.wikinvest.com/concept/Smart_phone">smart phones</a> have started the march down the path of always on, always available data.  But iPad will push it to a whole new standard &#8211; to the point where it&#8217;s culture changing.</p>
<p>See smart phones are singular &#8211; an entity for one, a laptop is designed for one and a desktop PC is designed only to be used by  one.  But the iPad goes somewhere else: it&#8217;s a collective device.  It&#8217;s not easy to share onscreen information on any of these devices with others unless your under ideal conditions.  The iPad changes this, you can hold it up to show people the screen, slide it across a boardroom table, flip it around, pass it back and forth, put it down, pick it up.  The interface is fluid &#8211; quick, easy and efficient &#8211; therefore your not interfering with the flow of the conversation, the exchange of ideas &#8211; in and out data &#8211; no waiting for the laptop to boot, connecting to a network, getting the mouse to work, navigating a complex (attention required) interface &#8211; clicks and concentration required &#8211; and ultimately that&#8217;s the difference.</p>
<p>iPhones and all other computer devices to date are singular &#8211; iPads are collaborative and that makes it a culture changer.</p>
<p>Part II will look at how always on digital will change our society.</p>
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		<title>You can get a lot done in Ten Minutes</title>
		<link>http://www.stephencrooks.com/blog/2010/01/24/you-can-get-a-lot-done-in-ten-minutes/</link>
		<comments>http://www.stephencrooks.com/blog/2010/01/24/you-can-get-a-lot-done-in-ten-minutes/#comments</comments>
		<pubDate>Mon, 25 Jan 2010 03:43:29 +0000</pubDate>
		<dc:creator>Stephen Crooks</dc:creator>
				<category><![CDATA[Ideas]]></category>

		<guid isPermaLink="false">http://www.stephencrooks.com/blog/?p=135</guid>
		<description><![CDATA[<p>&#8220;You can get a lot done in ten minutes&#8221; is a quote from Ingvar Kamprad the founder of IKEA and is an amazing little gem of advice.  Procrastination even for the simplest tasks can be something that besets us all.  The idea that if you allocated, even just a few minutes can make a [...]]]></description>
			<content:encoded><![CDATA[<p>&#8220;You can get a lot done in ten minutes&#8221; is a quote from Ingvar Kamprad the founder of IKEA and is an amazing little gem of advice.  Procrastination even for the simplest tasks can be something that besets us all.  The idea that if you allocated, even just a few minutes can make a huge impact.  10 minutes is a easily digested unit of time.  I&#8217;m deploying this principle for this blog, speed to market is my new mission.  </p>
<p>So whenever you come across a task you dread, or are avoiding &#8211; simply allocate 10 minutes, dig in and get started.  </p>
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