Comments for Stephen Crooks Experience Economy Blog

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Comment on Good Companies Copy, Great Companies Leapfrog by Stephen Crooks

Stephen Crooks — Fri, 19 Feb 2010 03:13:10 +0000

Thanks Rob for your comments.

Regarding Palm – yes Blackberry could be used as an example but there are far better parallels with Palm and Apple. The original PalmPilot released in 1997 had many of the features that would eventually end up in the iPhone. Palm in 2005 was still producing PDA’s that required a stylus pen. Apple simple leapfroged Palm by making the screen touch enabled, and adding a phone. Palm failed to take their product to the next level by being too conservative in their development.

As for Cinram – you’re correct I should have elaborated on my example – Cinram has in a business model that is under a major threat from changes in technology, not unlike many other industries. A case example of a once thriving industry/category which is slowly dying and the only way to survive will be to reinvent their offerings.

Comment on Good Companies Copy, Great Companies Leapfrog by Rob Rudan

Rob Rudan — Thu, 18 Feb 2010 20:20:18 +0000

What does Cinram losing a contract have to do with Leapfrogging? This was a customer decision. The discs are just going to be made by someone else. It has zero to do with disc obsolesence. You might also note that in the same decision, Sony loses their Blu-ray contract with Warner.

I don’t get the iPod vs Palm argument either. Palm began to fail when they missed the business person smartphone market and that they lost to RIM. The iPhone/iPod Touch is a relative newcomer to this segment and is still largely a consumer electronics product vs a business productivity tool.

I know where you’re going with your idea but I think you’ve clearly missed the mark with your examples.