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Image by [Dicky] via Flickr Here’s a Quicky: A recent trip to the newly (launched/re-launched??) Marche in downtown Toronto shows that there’s a way to go in their restaurant management. (This was formally known as the Movenpick) Staff members running around with loud, obnoxious walkie-talkies. It might be a oversight by restaurant management, but makes for a poor customer [...] Image by Payton Chung via Flickr Is Your Bricks and Mortar Store Ready for Digital Invaders? It used to be that if you ran a store and a customer walked into your premise you’d have full control over the consumers user experience, till the moment they left your shop. Unless the customer has a flyer in their [...] Image via Wikipedia A local grocery store of my is notorious for having it’s employees stock the shelves at what seems to be it’s busiest time. This results in clogged isles and frustrated customers. Clearly busy periods of the day are cyclical, so it shouldn’t come of any surprise that the store is busy [...] |
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